Technology, Innovation and Special Education Research Journal Complaint Policy
Technology, Innovation and Special Education Research Journal defines a complaint as the expression of being unhappy about a perceived failure during the submission, evaluation or publication process.
TISER is aware of the complaints stated below:
- Authorship complaints
- Plagiarism complaints
- Multiple, duplicate, concurrent publication/Simultaneous submission
- Research results misappropriation
- Allegations of research errors and fraud
- Research standards violations
- Undisclosed conflicts of interest
- Reviewer bias or competitive harmful acts by reviewers.
The best way to reach us is by email tiserjournal@gmail.com
Whenever possible complaints will be dealt with by the relevant member of the editorial staff. If that person cannot deal with the complaint he or she will refer it to a section editor or the executive editor.
Complaints that are not under the control of TISER editorial staff will be sent to the relevant heads of department. All complaints will be acknowledged within three working days. If the complainant is not happy with the resolution he or she can ask for the complaint to be escalated to the individual’s manager or to the executive editor. If the complainant remains unhappy, complaints should be escalated to the editor, whose decision is final.